Croatian National Theatre in Zagreb

croatian
On-line sale of tickets General terms
Decline
Article 1.
   The programmes of the Croatian National Theatre, in further text CNT, for which tickets can be purchased online (www) are available for online sales up to two (2) hours before the performance.  

Article 2.
For tickets purchased online, there is no discount. 


Article 3.
The CNT accepts the following online payment options:  
     - American Express 
     - Visa classic 
     - MasterCard 
     - Diners 


Article 4.
   Tickets purchased online and for which the purchaser has received an identity number (ID) can be collected from the CNT Box Office during working hours with the presentation of the ID that was allocated during the online sale. 

   It is advisable to print, write down or remember the ID containing information about the purchaser and the purchased ticket. 

   Cession of ID: if the final purchaser who bought the tickets decides to give his/her ID to another person, the right to the ticket is given to the person who arrives first to the CNT Box Office and presents the identity number (ID) with the necessary data. 

Article 5.
   Cancellation of performance: a refund for the purchased ticket can only be realised with the presentation of the ID with the necessary data in case the performance is cancelled. In such a case the CNT can offer the purchaser a substitute ticket for some other performance of the purchaser's choice at the same price or make a refund via the credit card company in the amount of the purchased tickets. 

Article 6.
   Non-Appearance: if the purchaser does not appear at the performance for which he/she has purchased the ticket, the ticket can be collected for another 7 (seven) days at the CNT Box Office, without the right to a refund. 

Article 7.
   Working hours of the Box Office are determined by House Regulations and can be accessed via the Internet pages of the CNT. 

Article 8.
   The CNT is liable to protect the privacy of all the purchasers. Only the necessary, basic data are being collected and used solely for the needs of ticket sales and promotions of CNT performances, after the approval of the purchaser.  
   All information on the purchasers is highly protected and is available only to the employees who need this information to perform their work. 
   All employees of the CNT and its business partners are responsible for abiding to the principles of protecting privacy rights.
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